Privacy Policy

Effective Date: 2 APRIL 2026

TitanX VPN (“we,” “our,” or “us”), operated by NIKKHAH TECHNOLOGY LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the TitanX VPN application (“Service”).

1. Information We Collect

We are committed to a strict no-logs policy. This means we do NOT collect or store:

  • Browsing activity
  • Connection logs
  • IP addresses
  • DNS queries

We may collect limited information necessary to operate the Service:

a. Account Information

  • Email address (if provided)
  • Subscription/payment status (handled by third-party providers)

b. Device Information

  • Device type and OS version
  • App version
  • Anonymous diagnostics and crash reports

c. Usage Data (Minimal & Anonymous)

  • Server load and performance metrics
  • Connection success/failure rates

2. How We Use Your Information

We use collected information to:

  • Provide and maintain the VPN service
  • Improve performance and reliability
  • Respond to customer support requests
  • Detect and prevent abuse or fraud

3. Third-Party Services

We may use third-party services for:

  • Payment processing (e.g., app stores)
  • Analytics (anonymous and non-identifiable)
  • Customer support tools

These providers have their own privacy policies.

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain only minimal data required for:

  • Account management
  • Legal obligations

Anonymous technical data may be retained for analytics purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data
  • Request deletion of your data
  • Withdraw consent

To exercise your rights, contact us at support@titanxvpn.com.

7. Children’s Privacy

TitanX VPN does not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance of the updated policy.

9. Contact Us

NIKKHAH TECHNOLOGY LLC
Email: support@titanxvpn.com